Fear is one of the biggest productivity killers of all time and can quite literally paralyze your organization if it gets out of control. As a business owner one of the worst mistakes you can make is to assume that your employees aren’t fearful about something. Yet, even when I know for sure that employees within an organization are fearful, leadership tends to doubt that my feedback is true. It’s a really interesting phenomena yet I know what it happens.
There is often a disconnect between what Senior Leadership knows and what the front-line employees know and this disconnect can often leave employees in the dark and unsure of the direction of the company.
The easiest solution to this challenge is to over-communicate whenever possible. Check in with your employees early and often to give them high level updates and to rally them around the information you know about the direction and successes of your company.
I recently wrote a post for Fistful of Talent about my feedback for employees who are unsure of where they stand with their managers (aka, fearful). It might be helpful to take a look at it to get some more ideas for how to foster open communication within your organization.