Disney Nails It Again

Instead of a Culture Crusher this week I thought I’d take a different angle.

Think about how this security guard adds to the Disney experience. He’s not just a security guard, he’s part of the image Disney is trying to create, part of the experience. You know, the one that causes millions of people a year to throw fist-fulls of money at them for the pleasure of walking through their gates? They hired for fit and they gave him the autonomy to do something that he believes will help make their vision a reality. It’s just another reason Disney nails it and just another reason visitors will keep going back.

About Marisa

Marisa Keegan is a leadership coach, trainer, and HR consultant for quickly growing organizations who are passionate about strengthening their employees, their brand, and their culture. She has helped lead the HR, culture, and engagement initiatives at two nationally recognized great places to work; Rackspace as Culture Maven and Modea as Talent Manger. She is an author at Fistful of Talent and Culture Fanatics. Marisa has her Masters in Industrial Organizational Psychology and currently lives with her husband and twin boys in Richmond, Virginia.
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One Response to Disney Nails It Again

  1. Ben Hubbard says:

    Great example of hiring someone for the mission of the company rather than just the job.

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